Frequently Asked Questions
How can we help?
Answers to the questions we hear most. Don’t see yours? Just ask, we’re happy to help.
Repairs & Diagnostics
Nothing. Our diagnostic is free on most devices, and we’ll usually have an answer within 24 hours. Need it faster? We offer a rush service for $49.
No. No appointment is needed for any of our in-store services. Just stop by either location Monday–Saturday, 10am–6pm.
We offer 24-hour turnaround on most repairs. Most iPhone repairs are finished in 30–45 minutes.
Yes. We service all brands, including Apple. As an Apple Independent Repair Provider, we fix MacBooks, iMacs, iPhones, iPads, and more. Computer repair →
Yes. Software repairs carry a 30-day warranty. Hardware repairs with new parts carry a 180-day warranty, and repairs with refurbished parts carry a 90-day warranty.
No, unfortunately. Our goal is to take the trouble, time, and effort off your hands, so let our experience and tools get your device working properly.
Phones & Tablets
Most iPhone repairs, including screens, are finished in 30–45 minutes, depending on your model. Find your model →
Yes. We repair Samsung, LG, Google, and other Android phones, plus iPads and other tablets. Bring yours by for a free diagnostic and quote. Phone & tablet repair →
Security & Remote Help
Stop using the computer for banking or email and bring it in. Our PC Security Checkup removes malware and remote-access tools left by scammers and secures your email and accounts. PC Security Checkup →
Lantern is a small app that quietly watches your computer for problems like failing drives, security issues, and remote-access software, and lets us know before they turn into bigger repairs. It’s free for existing customers. Learn about Lantern →
Sure. We offer both onsite and remote service. Give us a call and we’ll figure out which is best for you. Remote & onsite support →
Go to peachtreecomputers.net/remote, download our remote support tool, and read your ID and password to your Peachtree technician. Only connect when you’re on the phone with a technician you contacted.
Computers We Sell
We focus on corporate off-lease, business-grade computers that have been fully refurbished, from brands like Apple, Dell, HP, and Lenovo. They work like new at a great discount. Learn more →
Yes. All of our refurbished devices carry a 90-day warranty.
For individual devices, no. Everything we sell comes from corporate environments and is rigorously tested. Donating to a local charity is often the better option, since the tax deduction is usually worth more. Businesses with a large volume of equipment can ask about our asset recovery program.
Recycling
Yes. Drop off most computers and electronics free at either store, no appointment needed. Monitors and flat-screen TVs are $25 per item. We mechanically destroy all hard drives before devices go to our local recycling partners. What we accept →
Business IT
Yes. We offer hourly support, Microsoft 365, networking, security, backup, and fully managed IT for small and medium businesses. Business solutions → · Managed services →
About Us
We have two stores, both open Monday–Saturday, 10am–6pm. Roswell: 1590 Holcomb Bridge Rd, Suite 200, (770) 649-8800. East Cobb: 1205 Johnson Ferry Rd, Suite 128, Marietta, (678) 528-0087.
We’re always looking for dedicated people with strong IT skills. Email your resume to support@peachtreecomputers.net to be considered.
Still have a question?
Call, email, or stop by either store. No appointment needed, we’re here to help.
Roswell: (770) 649-8800 · East Cobb: (678) 528-0087