FAQs

Q?

How much will it cost to find out what’s wrong with my laptop?

A.

Nothing! Our diagnostic service is always free. Give us 24 hours at most and we’ll diagnose your problem. If this isn’t fast enough, we do offer a rush service for $49.

Q?

Can you help me with a problem on my home network?

A.

Sure! We offer both onsite service and remote service. Give us a call and we’ll determine which is best for your needs.

Q?

How long does it take to replace my broken iPhone Screen?

A.

It typically takes 30 minutes to an hour depending on your model.

Q?

Do you warranty your repairs?

A.

Yes! All software repairs carry a 30 day warranty. New hardware repairs carry a 180 warranty and refurbished hardware repairs carry a 90 day warranty.

Q?

Do you offer computer repair courses?

A.

No, unfortunately. Our goal is to take the trouble, time, and effort out of your hands. Let us use our experience, know-how, and tools to get your device working properly.

Q?

Can you recycle my unwanted computers and electronics?

A.

Yes! Recycling is the right way to dispose of unwanted electronics. Bring us your devices, everything but TV’s, and we’ll make sure that they are properly disposed. We mechanically destroy all hard drives and then the devices are picked up by our local recycling partners.

Q?

Do you repair Apple Macbooks and iMacs?

A.

Yes! We service all brands of devices, including Apple devices. We can fix your Macbook, iMac, iPhone, iPod, iPad etc.

Q?

Do you repair tablets?

A.

Yes! We repair all brands of tablets. Brings yours by and we’ll get you a quote to repair it.

Q?

What kind of computers do you sell?

A.

We focus on corporate off-lease computers that have been fully refurbished. These machines will work like new and come at a great discount to a new one.

Q?

Do you warranty your refurbished computers?

A.

Yes! All of our refurbished devices carry a 90 day warranty.

Q?

Will you buy my unwanted computer or device?

A.

No, unfortunately. Everything we sell comes out of a corporate environment and has been rigorously tested to ensure that our customers are getting quality products. Sometimes, the best way to get value back for an unwanted device is to donate to a local charity. The tax deduction is normally more valuable.

Q?

Are you hiring?

A.

We are always looking for dedicated people with strong skills in IT. Check out our Linkedin page or email us a resume to be considered.

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